Status table
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Created by: Alexandru Grivei
Modified on: Wed, 3 Apr, 2024 at 11:39 AM
TABLE OF CONTENTS
Order statuses
ID
| Status
| Description
| Final |
| 1 | New
| Shipment label was created
|
|
| 2 | Picked-Up
| Shipment was pickup by the courier
|
|
| 3 | Handover
| Shipment was handed over to the courier
|
|
| 4 | Missing status after Handover | Shipment was not handed over to the courier, in time
|
|
| 10 | In Courier WH
| Shipment arrived into courier warehouse
|
|
| 20 | In Transit
| In transit between courier's warehouses / offices
|
|
| 21 | Customs Cleared | Shipment has been cleared by customs |
|
| 22 | Customs Pending Clearance
| Shipment is pending customs clearance
|
|
| 30 | Out for Delivery
| Out for delivery - to consignee's address
|
|
| 31 | Bad Address
| Incorrect address - courier unable to deliver
|
|
| 33 | Damaged
| Shipment is damaged (packaging is damaged)
|
|
| 34 | Delayed
| Delivery is delayed
|
|
35
| Not Delivered
| Shipment is not delivered
|
|
| 36 | Not Home
| Consignee is not home - shipment not delivered
|
|
| 37 | Closed on Arrival
| Consignee's office is closed - shipment not delivered
|
|
| 38 | On hold
| Shipment is on hold at courier warehouse / office
|
|
| 39 | Redirected
| Shipment redirected - delivery to a different address
|
|
| 40 | Refused
| Consignee refused the delivery
|
|
| 41 | Scan Error / Missing Info
| Courier scan error or missing info
|
|
| 42 | Scheduled
| Delivery is scheduled for different date
|
|
| 43 | Security Check
| Shipment needs a security check
|
|
| 44 | Customer pick-up
| Consignee will pickup the shipment from courier office
|
|
| 45 | Loaded into locker
| Shipment loaded into locker
|
|
| 46 | Storage duration exceeded
| Locker storage duration exceeded
|
|
| 47 | Locker issues
| Locker technical issues
|
|
| 48 | Pending Retuned | used only for FAN in special cases |
|
| 49 | Customs Info Required
| Customs clearance excetion - carrier needs info |
|
| 90 | Custom Status 1
| - |
|
| 100 | Delivered
| Shipment was delivered
| YES |
| 101 | Destroyed
| Shipment was destroyed
| YES
|
| 102 | Lost | Shipment was lost by the courier
| YES
|
| 103 | Partial Delivery
| Partial delivery for multipiece shipment
| YES
|
| 104 | Returned
| Shipment is returned to sender
| YES
|
| 105 | Compensated
| The shipment value was reimbursed
| YES
|
| 106 | Canceled
| Shipment is cancelled by sender
| YES
|
| 107 | Canceled by Carrier
| Shipment is cancelled by courier
| YES
|
| 108 | Canceled by System
| Shipment is automatically cancelled by system
| YES
|
| 109 | Tracking expired
| Unable to get track status from courier
| YES
|
| 110 | Return Confirmed
| Return shipment delivered
| YES
|
Cash on Delivery statuses
Id
| Status
| Final
|
| 1 | New
|
|
| 2 | Collected
|
|
3
| Paid
| YES |
| 99 | Untrackable
| YES |
Alexandru is the author of this solution article.
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